engaged Convergence Infotech to develop our web strategy from the
ground up, just over 2 years ago. The results have been phenomenal.
Convergence Infotech has demonstrated a strong understanding of
Processes, and worked very effectively with cross functional teams.
They have brought value to our business and to our customers by
providing us with a versatile and highly integrated E-Commerce solution.
Through Convergence Infotech expertise in developing a highly functional
and user friendly shopping cart, Cables Unlimited as seen our web
sales increase from $5,000/month to over $250,000/month over the
past 2 years. Infact, fully 30% of our customer orders are now placed
online. They even designed an interface between our web and legacy
accounting program so that we are able to download web orders to
our system, elimating tremendous amounts of data entry and rendering
input errors obsolete.
Convergence Infotech's creative use of technology solutions is helping
us diversify our business model and generate revenue from different
sources. The 'Virtual Distributor' and 'Virtual Reseller' products
have helped us gain loyalty from our customers. These products allow
us the opportunity to provide our customers with an affordable web
solution that encourages them to purchase the majority of their
products from us.
Convergence Infotech's execution excellence has made it a reliable
IT partner, consistently exceeding our expectations.
We have been using Virtual
Manufacturer module of Convergence Infotech for last one year. It
has helped us manage orders efficiently. Our customers are happy.
They now can track their orders and get most of the information
online, which use to be a time consuming task for our support team.
We have been able to negotiate and save on our purchases using vendor
module of virtual manufacturer. Our procurement cost has come down
by 8%. This solution has given us good visibility for our products.
Nexus Cutting Tools
has been an invaluable partner in developing our new web based order
management tool, which integrated our factory and satellite office
across the country. Convergence has delivered the project on time
and within the budjet. Convergence has demonstrated a remarkable
level of flexibility, responsiveness and professionalism throughout
this complex project."